It Just Works – How Conexus Credit Union Transformed Incident Response in Just One Day

Show notes

In this episode, we explore how Conexus Credit Union completely modernized its IT and security alerting processes with SIGNL4 - and did it all in under 24 hours.

Doreen Jacobi sits down with Kyle Bates, Cyber Security Analyst at Conexus, to unpack how fragmented workflows, alert fatigue, and clunky mobile tools, were slowing their teams down - and how one simple, mobile-first solution changed everything.

You'll hear why Conexus chose SIGNL4 over other platforms like PagerDuty, how they integrated it with Rapid7 SIEM in just one day, and the real-world impact on efficiency, reliability, and team confidence in a high-stakes financial environment.

Episode Highlights

  • 🚨 Before SIGNL4: too many tools, not enough clarity

  • ⚙️ Rapid7 SIEM + SIGNL4 integration: alerts delivered with context and priority

  • 📱 Mobile-first design: usability that matters when every second counts

  • One-day deployment: setup, escalation rules, and call routing in record time

  • 🧠 Real results: less noise, faster response, greater confidence

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