All episodes

Efficient Service Delivery by automating your Incident Response

Efficient Service Delivery by automating your Incident Response

11m 22s

Hear first hand how Greenlight Group is able to fully automate their ITSM response by integrating Derdack’s SIGNL4 with their ITSM systems for ease of transition and reassignment of calls or full transparency for management as to who is taking care of what. Doreen Jacobi, CEO of Derdack Corp and Joe Madden, President of Greenlight Group discuss Greenlight’s experience and use cases in implementing SIGNL4.

Technology and Opportunities for Cybersecurity Service Providers

Technology and Opportunities for Cybersecurity Service Providers

25m 46s

Matthes Derdack – founder of Derdack and SIGNL4 – talks to our client Callum Golding – founder of CSP Lighthouse, a Cyber Security Provider from Adelaide, Australia – about challenges and opportunities in the cyber security space and his experiences of using Derdack’s alerting and incident response solution SIGNL4 at CSP.

Enterprise Alert at Bridgeport Public School District

Enterprise Alert at Bridgeport Public School District

15m 49s

Doreen Jacobi – co-founder of Derdack GmbH and CEO of Derdack Corp – talks to our client Jeff Postolowski, Director Information Technology Services at Bridgeport Public School District about some of his experiences and use cases of our solution Enterprise Alert.